Apply the 5P’s of Business Intelligence to Learn More Faster
Jeri Meola, President, Satisfaction Management Systems
Today time is critical, resources are tight, and capacity is constrained. How can you ensure your organization is conducting the most critical market research? You’ve heard of the 4P’s of marketing; now learn the 5P’s of business intelligence. Discover how to protect and grow your customer base with more focused and effective research and identify how customer demands have a direct and measurable cost in terms of lost productivity, lost customers, and low morale. Applying the 5P’s of business intelligence will help your organization engage and efficiently utilize limited resources as well as provide a clear, comprehensive process to utilize in operational and decision management
We are pleased to welcome, Jeri Meola, President and Founding Partner of Satisfaction Management Systems (SMS), which is celebrating its 20th year. As a market research professional, Jeri gathers the voice of the customer – arguably an organization’s most important data. Her expertise is in the design, implementation, and improvement of operational performance for SMS’ largest and most complex clients. Jeri is nationally recognized within her industry as a member of Sterling Who’s Who. As a community contributor, Jeri is a member of the Board of Directors for WomenVenture, Minnesota Council for Quality (MCQ), and Women’s Leadership Council.
Meeting Specifics
Date and Time
Wednesday, March 25, 2009
11 - 11:30 a.m. Registration and Networking
11:30 a.m. - 12:00 p.m. Lunch
12 - 1 p.m. Presentation
Location
Carlson Marketing
1405 Xenium Lane
Plymouth, MN 55441
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Directions
The Carlson Marketing building is on the southeast corner of I-494 and County Road 6. Parking is available on all sides of the building. Enter the building at the main entrance on the east side (Xenium Lane side), check in at the reception/security desk, tell them you are there for the AMA meeting and show them your Driver’s License in order to get checked in. An AMA representative will direct you to the conference room.
Cost
Member $25
Guest $50
Student $15
Cancellations must be received 48 hours prior to the event to qualify for a refund. No-shows will be billed.
Registration
https://ssl.arcstone.com/nonprofitsolutions/oer2/index.cfm?org_id=105